Our thorough 8 stage process to cleaning your carpets.


1. Inspection.

Your technician will inspect your carpets as it is important to know what type of carpet it is. Your technician will note any specific stains in order to assess the correct method of removing them. Your technician will also take a photograph of each carpet, so that you can compare the difference before and after your clean.

2. Vacuum.

Your technician will thoroughly vacuum your carpets in order to remove any loose dirt. This is a very important stage of the cleaning process as some dirt is easier to remove when it is dry. Once the carpet is wet, it can turn some of the dirt to mud, which will become visible when the carpet dries out.

3. Spot Clean.

Having identified any specific stain types, such as ink or chewing gum, the correct stain removing solution is applied to the stain, removing it before the fibre of the carpet is rinsed through in the Wet Extraction phase.

4. Pre Spray.

A cleaning solution is then sprayed over the remaining surface of your carpets. This solution will begin to break down all the other types of dirt that will still be in your carpet, for example greasy deposits in high traffic areas.

5. Agitation.

Once the Pre Spray has been applied, the solution is brushed into the fibres of the carpet, using a Counter Rotating brushing machine. This works the solution deeper into the fibres of the carpet for a more thorough clean.

6. Hot Water Extraction Cleaning.

A professional hot water extraction carpet cleaning machine is used to give your carpets a deep and thorough clean. The machine sprays the hot carpet cleaning solution into the carpet at high pressure, which is then extracted by two powerful vacuum motors, leaving it almost dry immediately.

7. Drying.

An industrial Air Mover is then placed in the cleaned room, to circulate the air around your carpet to speed up the drying process. This process can be assisted naturally in the Summer, simply by opening windows to help the flow of air. In Winter, a Heated Air Mover can be used to assist with the evaporation of moisture.

8. Reset Pile.

If your carpet has a deep pile, a fine brush or rake is used to reset the pile of your carpet. Again this will separate the fibres, assisting with the drying process and will give the pile a uniform appearance.

Important Information.


We are able to move most furniture around if necessary in order to clean your carpets & floors. However, we are unable to move furniture that contains delicate or valuable items. If you wish to have the carpets/floors cleaned under these items of furniture please ensure all valuable and delicate items are removed.

The areas to be cleaned need to be as free and clear as possible to ensure safe access.


Ivel Cleaning is a family run business. We are big enough to undertake any job, do our absolute best and offer our unique 'Promise' but small enough to offer that personal touch.

We use the right, industry standard equipment (see below for more information), use the correct materials and have the relevant training to achieve the results you require.


See below for the services we offer.


Residential or Commercial


We offer a wide range of services to suit your cleaning requirements.  Please contact us to discuss exactly what you need.  We will then carry out a survey, if required, at the site where work will be conducted, and provide you with a comprehensive quote free of charge.

Our Promise

Ivel Cleaning 

Our equipment


Coming soon - detailed information regarding the equipment/tools we use.






If your have any questions about our carpet & hard floor cleaning processes, please don't hesitate to contact us for advice. Please click on the Contact Us link to send an email enquiry, or phone us on the number below.

Why choose us?

Our hours of operation are Mon-Fri 


After 6pm, there is a £20 surcharge.


We want you to be completely satisfied with our cleaning services. If we missed something or didn't meet your expectations, please do call us. We'll come back and make it right. Your satisfaction is our number-one priority!

Most of our work comes from customer recommendations, so what you think, matters to us!  We are fully insured for your peace of mind.

Our Services

How we clean your carpets, floors and our additional services.


Carpet Cleaning.


We use a professional Hot Water Extraction machine to clean your carpets thoroughly. Please see our section on the 8 stage cleaning process.


Tile Cleaning.


We use a machine that is fully adjustable from 0 to 1200psi to remove ground in dirt and stains from tiled floors and walls.


Hard Floor Cleaning.


We have professional Scrubber Dryer machines that can be used to clean hard floor surfaces, such as Lino, Safety Flooring, Stone and Concrete.


Upholstery Cleaning.


Revitalise your upholstery with a deep clean. Our machine can be used on a wide variety of fabrics, to remove stains and dirt give your upholstery a fresh look.


Stain Protection.


After a thorough clean, your carpet, upholstery or even tiles can be treated with stain protecting solutions, to prevent re-soiling. Which means you won't have to call us back so often!


End of Tenancy Cleaning.


Moving home? Call us for a quote for all your cleaning requirements. We guarantee that your Landlords will be pleased with the results, helping to ensure the return of your deposit or we'll rectify the problem for free.